Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

SHW – Studienzentrum Hohe Warte
Geweygasse 4A/1/1, 1190 Vienna, Austria
Email: info@shw-college.com
Phone: +43 1 370 88 77

2. Data we collect

When you use this website or contact us, we may collect the following personal data:

• Contact data (name, email address, phone number) submitted via our contact form or email
• Technical data automatically collected by your browser (IP address, browser type, pages visited, access time), used for security and analytics purposes
• Application and enrolment data submitted during the admissions process
• Appointment scheduling data (name, email address, selected date and time) when you book a consultation via our scheduling tool (Calendly)
• Video call connection data when you attend a consultation via Zoom

3. Purpose and legal basis of processing

We process your personal data for the following purposes:

• Responding to enquiries: legal basis: Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures)
• Appointment scheduling: legal basis: Art. 6(1)(b) GDPR
• Conducting video consultations: legal basis: Art. 6(1)(b) GDPR
• Admission and enrolment processing: legal basis: Art. 6(1)(b) GDPR
• Legal obligations: legal basis: Art. 6(1)(c) GDPR
• Legitimate interests (e.g. website security, improving our services): legal basis: Art. 6(1)(f) GDPR

4. Data sharing with partner universities

For programmes conducted in cooperation with partner universities (Woolf, University of Huddersfield, SMC Signum Magnum College, DTI University), we transfer necessary personal data to the respective partner institution for the purposes of admission, study administration, examination management, and degree documentation. This transfer is based on Art. 6(1)(b) GDPR.

5. Third-party services

We use the following third-party services on this website. When you interact with these services, your personal data is processed by the respective provider in accordance with their own privacy policies.

5.1 Calendly (Appointment Scheduling)

We use Calendly to enable online appointment booking on our website. Calendly is operated by Calendly LLC, 271 17th St NW, Suite 1000, Atlanta, GA 30363, USA.

When you book a consultation using the Calendly booking widget embedded on our website, Calendly processes your personal data (including name, email address, and selected appointment time) in order to confirm and manage your booking. Calendly may also use cookies and similar technologies when the booking widget is displayed on our website.

The data transfer to the USA is based on the EU Standard Contractual Clauses. For more information, please refer to Calendly's Privacy Policy: calendly.com/legal/privacy-notice

5.2 Zoom (Video Consultations)

We use Zoom for conducting online video consultations. Zoom is operated by Zoom Video Communications, Inc., 55 Almaden Blvd, Suite 600, San Jose, CA 95113, USA.

When you attend a consultation via Zoom, Zoom processes connection data and, depending on your settings, audio and video data. The data transfer to the USA is based on the EU Standard Contractual Clauses.

For more information, please refer to Zoom's Privacy Policy: zoom.us/privacy

6. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. Academic records may be retained for up to 30 years in accordance with Austrian legal requirements. Appointment and consultation data is retained for a maximum of 2 years unless it forms part of an enrolment process.

7. Your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)

To exercise any of these rights, please contact us at info@shw-college.com.

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde): www.dsb.gv.at.

8. Cookies

This website may use technically necessary cookies to ensure the proper functioning of the site. In addition, the Calendly booking widget embedded on our website uses cookies set by Calendly when the widget is displayed or interacted with. No tracking or advertising cookies are used by SHW without your explicit consent. You can manage cookie preferences in your browser settings at any time.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our data processing practices or applicable law. The current version is always available on this page.

Last updated: February 2026